* * * Effective August 1, 2024, Presbyterian SeniorCare Network began providing management services to seven UPMC Senior Communities. These services include recruiting and hiring for Beatty Pointe Village, Cumberland Crossing Manor, Cumberland Woods Village, Hampton Fields Village, Sherwood Oaks, Strabane Trails Village, and Strabane Woods. * * *
This position located at Sherwood Oaks in Cranberry Township, PA is Full-time from 7:30 a.m. - 4 p.m. with rotating weekends and holidays.
Join an organization where we actually encourage you to spend a little extra time building warm, friendly relationships with the older adults we serve.
At Presbyterian SeniorCare Network, we want our team members to build those relationships and create meaningful moments. Travel back in time as you listen to our residents’ life stories about their careers, families, and hobbies – some have fought in wars, others have fought for civil rights. These relationships are why families and residents love and treasure our team members.
Join our accredited, award-winning organization that offers a wide range of living and care options. You’ll make a positive impact on the lives of older adults every day.
The Concierge works as part of the administrative staff to greet visitors, answer questions, and refer inquiries to the appropriate person or department to ensure that visitors and residents are promptly served. The role will also receive and relay telephone messages and refer callers to the correct location to ensure each caller has an excellent customer service experience. Successful candidates must be highly motivated, disciplined, reliable and able to function independently while dealing with residents, visitors and other team members in a calm, professional manner. The Concierge will also perform team member and visitor screening as needed at the assigned community.
Why you will love being part of the team at Presbyterian SeniorCare Network:
- Earn a Good Living: We offer competitive rates, a full menu of benefit options, and a great retirement program (including employer match);
- Paid Time Off: Generous paid time off program: You can earn more than four weeks of paid time off during your first year on the job. Full-time team members accrue paid time off at 21 days per year. The hours which are accrued beginning from your first day of employment can be used after only 90 days on the job;
- Flexibility: Flexible shifts and schedules;
- Career Growth: For team members who want to expand their skill and knowledge, we provide tuition reimbursement to help you further your education;
- Innovate: Be part of an organization that’s well known for finding new ways to solve problems. We were among the first to think differently about how to care for older adults and create new programs to help them lead more engaging, fulfilled lives;
- Be Inspired: See the results of your hard work reflected in the care our team members provide to the older adults we serve.
Benefits:
• Medical, dental, and vision coverage
• Generous Paid Time Off
• Employer-paid short-term disability
• Company-paid life insurance for full-time employees
• Retirement Savings Plan
• Employee referral bonuses
• Recognition program
• Free parking
• Tuition reimbursement
• Person-centered onboarding
• A rewarding career with an opportunity to make a difference
What we are looking for:
We need an organized individual who will help our Network leaders and be an outward-facing representative of the community that they serve; someone who desires to develop trusting, caring relationships.
The Concierge is required to:
- Maintain confidentiality of assignments and work well under pressure of deadlines;
- Exhibit flexibility in work schedules and the ability to multitask for several individuals;
- Be able to effectively interact with all visitors, residents, and staff;
- Be proficient with Microsoft Office applications and the operation of multi-line telephones and other basic office equipment.